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Location
San Francisco, CA
Yelping since
November 2007
We just moved to the neighborhood and came here for my birthday.
5 star service - the waiter was attentive and great. He over heard that it was my birthday and brought out chef specials and gave us all ice cream.
The sushi portions are really good size and large. I got the King Kong II with no spicy toppings. It was excellent.
The only feedback I would give is to provide more options on the kid's menu. They only have udon noodles and chicken teriyaki. Udon noodles is hard to chew for some kids. Other Japanese restaurants now a days provide drawings, colors along with 5-6 different kid meal options. Such as smaller bento boxes, ramen noodles, potstickers or mini bowls.
Otherwise the environment, food, staff and parking was great.
I was nervous about getting microblade for my eyebrows, but it was a great experience. Uyen did a great job. I went in for 10 minutes consultation two weeks before then booked an appointment. The process took around 45 minutes. It depends on your shape and what you want. The numbing cream helped and it did not hurt at all. It felt like just tweezing your eyebrows. It's a little dark in the first few days but fades out the next couple of days. I'm still at day 6 and it still looks great.
Staff was friendly and the sandwiches were good. However, the cashier charged me double and tried to refund it back. He refunded to another customer's card instead. How can you possibly make a mistake like that? I called the store and the manager left a message said that they don't keep credit cards on file and I need to sort it out on my end. First of all why would you even say the customer was wrong.
Then after I called back he said the cashier accidentally refunded the amount back to another customer instead. It took them a couple of hours to figure out. I was expecting a simple quick lunch pick up and then it turned into a whole thing.
The elevator at Mirada has been down every month for weeks at a time. So ridiculous. There is no straight access from the stairs to the garage also.
Business owner information
Irvine Company
Dec 13, 2017
We sincerely appreciate you choosing to make Crescent Village your home and apologize that your experience in our community has been anything short of 5-Stars. Please know that your detailed review and feedback is truly important to our staff. We cannot identify you to contact you at this time; however, we encourage you to reach out to our Resident Services Office directly so that we can take the next steps in addressing some of your concerns. Thank you very much for providing us with these opportunities for improvement.
Respectfully,
The Crescent Village Team
We have been living at Crescent Village for over 6 years now. We first moved in when there was not many residents occupying the units. We usually do a 12-18 month lease so rent does not go up that much. Here's my review over time.
Elevators - 1 star
The elevators in the Mirada building are always down. It's probably been down 5-6 times in a year. Sometimes when they do alarm testing the alarm sets off all through the night. So if you have babies or dogs it can be a pain to hear the alarms all through the night and day. That is probably one of the worst experiences throughout living here.
Staff - 4 stars
Resident offices - The staff have been great and friendly over the years. Staff changes from time to time but they are always quick to respond.
Maintenance - 5 stars
I usually call the morning if there is a problem with anything in the apartment and they usually fix it before 5 pm. Continuous problems: Clogged bathtub (there's no drain catcher so hair always gets caught). Blinds are usually gets broken and need to be replaced. Recently we have been having ant problems. There's a huge trail of ants coming from the walls of the patio and washing machine. We got ant traps but it's still a problem.
Box stop - 5 stars
The ladies at the box stop office are always friendly. It is nice to have our packages arrive there safely and I can pick it up after I come home from work.
Quality of the units - 3 stars
It depends which unit that you are in but of course I feel like the the built of the quality outlets and finishes were sloppy and a lot of things were slapped on.
Noise level - 3 stars
The higher floor that you are on is less noisy. We have a pool facing view and have to close the window because of the noise level.
Neighbors - 2 stars
Lately we have been have neighbors that leave trash in the hall ways and shoes at everywhere. It's really a problem. I have to call and complain sometimes. They leave vacuum cleaners, grocery trash bags, bikes strollers all in the hall ways. The hall ways always smells like curry even if it's open air. The hall way ground use to get cleaned a lot but lately there's dog poo stains on the ground and it's not being kept up. If we leave Irvine soon it would be mainly because of the neighbors.
Parking garage - 3 stars
In the last year or so they have parking slots for retail/visitors only for 2 hours. If you have a second car you have to either pay an extra spot, park on the street or find a spot before the gate. What is annoying is some people park illegally at the postal and handicap spots.
Dog park - 4 stars
The dog park is ok. There's a lot of dogs there some are aggressive, just depends what your dog's personality is like. There are usually poo bags there but some folks never clean up after their dogs.
Alarm testing - 1 star
From time to time the alarm goes off and it's really loud, especially in the middle of the night.
Update on this review. We have been here a few times and enjoyed the service and food. Recently we went for happy hour 3-5:30 pm. The waitress Taylor charged us regular price instead of the happy hour prices. I think she did it on purpose because didn't say sorry or anything. I would double check your receipt. Downing my review to 3 stars now.
Nice new restaurant, the service is great and huge food portions. We ordered the chicken, piatta and mac and cheese. It's great for large groups also.
Nice new restaurant, the service is great and huge food portions. We ordered the chicken, piatta and mac and cheese. It's great for large groups also.